Creative Cage Match: Travel Edition

The weather is getting warmer, the days are getting longer … and vacation is on my mind. Luckily, I have a trip planned for June to trek off to the Adirondacks, but that leaves plenty of summer days to do more traveling. And my inbox agrees.

Travel DogeThere’s a reason that pro-wrestling is so popular — and it’s not just the juicy drama and bespangled costumes. People love a good fight, and have for millennia, dating back to the gladiators of Rome and beyond.

So, once a month I’m going to select two marketers and toss them into a Creative Cage Match. I’ll be looking at everything ranging from email to direct mail, website to mobile site. It’ll be a mix of objective and subjective, and each time a marketer will walk out of the ring triumphantly.

The weather is getting warmer, the days are getting longer … and vacation is on my mind. Luckily, I have a trip planned for June to trek off to the Adirondacks, but that leaves plenty of summer days to do more traveling. And my inbox agrees.

In this corner, weighing in at 16 years old and chock-full of user generated content by way of customer reviews, we have TripAdvisor. The site is home to robust travel forums, Best of 2016 lists and a selection of apps. TripAdvisor claims to have more than 60 million members and over 170 million reviews. That’s a lot of vacations.

Across the ring we have 8-year-old travel and hospitality juggernaut Airbnb, disrupting the industry in ways that delight travelers — and home owners — worldwide. The startup site allows hosts to list their properties for rent and provides travelers with the opportunity to rent lodgings and “live like a local.” Airbnb has more than 1.5 million listings in 34,000 cities in 190 countries. Talk about options!

Email vs. Email

First, let’s look at TripAdvisor, which hooked me with this subject line: “And the new #1 island in the world is …” Ooh yes please. I want to know this.

Tripadvisoremail_topTripadvisoremail_bottomAs you can see, this email is PACKED. Let’s unpack it:

  • The tease for the No. 1 island (including a bunch of clues on the form of images and review snippets).
  • Call to action to book a hotel in TripAdvisor.
  • Locations for the 25 best beaches in the world.
  • Airfare rates for a selection of cities — some I’ve been to — from my local airport, PHL.
  • A bunch of special offers for hotels and resorts.
  • The call to action “Where’s this?” (Sadly the link wasn’t working for me)
  • And one more call to action about finding and booking a hotel on TripAdvisor.

It’s a little overwhelming, but if you want to cruise through the email and click on the content that is most interesting to you, it’s easy because everything is neatly compartmentalized.

(Oh, and that No. 1 island? It’s Maui … some place I have yet to go!)

So from gorgeous images to teasing text and plenty of content, TripAdvisor’s email gives you something to spend a little time on. Now let’s look at Airbnb.

5 CTA Button Design Best Practices

Take a close look at your call to action (CTA), particularly the design of the CTA button. It’s an element that many designers do not give enough attention, but they are one of the most important elements to consider. If you get them right, your results will improve.

The Art & Science of Writing Calls to ActionYou’ve designed the perfect landing page, product page, email or home page. Are they converting leads, sales or generating incoming traffic? Could they work harder?

You need to ask questions like these every time you review the results of your marketing efforts.

One way you may be able to improve these results: Take a close look at your call to action (CTA), particularly the design of the CTA button. It’s an element that many designers do not give enough attention.

Unfortunately, there’s no universal template or design style that works across the board. What works for one email or landing page site may not work for you.

But there are some elements that have been tested which may be able to help you improve your results. The key word here is “tested.” I present this information for you to consider, but like anything, test everything as it relates to your CTA buttons.

After all, there are a many factors that contribute to improving results. CTA buttons are just one ingredient among many. Effective web pages and emails don’t depend on the CTA button alone, but upon a lot of factors, both in the realms of design and copy. If you get them right, your results will improve.

Parts of a Button
There are two parts to a CTA button — the design of the button itself and the copy within the button. Both have a critical role to play.

Button design is all about directing a viewers eye and answering the question: Where should I click?” Button copy, on the other hand, answers the question: “Why should I click this button?”

I’m going to focus more on the design aspect of CTA buttons, but you need to think clearly about these as a team and they must work together.

1. It’s a Button
Pay attention to convention. No need to reinvent the wheel here — CTA buttons are buttons. Make it clear that it is a button. The call to action is so important, you should not attempt to make anything but a plain button. It can be different shapes, but remember, it must clearly be a button.Try It Today CTA ButtonSave My Seat CTA ButtonSubscribe CTA Button

Join Now CTA Button2. Make It Stand Out
Contrast and position are the key words here. No matter how wonderful your product, your information or your offer, if your CTA is not easy to find it’ll be lost. The two things to do:

• Use contrasting colors: I’ve read that green and orange work better, but in reality there’s no magic color that works better than another. Every page, email and site are different, and testing your button color is critical.

Critical Mention website
Example of good contrast
Evernote website
Example of poor contrast

• Place in an obvious place: This may seem logical and obvious, but you’d be surprised how many times people place their buttons poorly. Even though your button my have contrasting color, if you place in the wrong place, it’ll be difficult to find. Even Apple makes this mistake.

Hubspot CTA
Example of good call-to-action button placement
Apple CTA
Example of poor call-to-action button placement

3. Make Your Copy Active
Many designers don’t pay much attention to the copy on a button. That’s a big mistake. Making your button say more than:


can make a dramatic difference.

Email Creative March Madness: Final Four

By now, you’re familiar with my Creative Cage Match posts, in which I throw two emails into the cage and one comes out a winner. Today, I’m going to mix up my sports metaphors to bring you: Email Creative March Madness.

By now, you’re familiar with my Creative Cage Match posts, in which I throw two emails into the cage and one comes out a winner. Today, I’m going to mix up my sports metaphors to bring you Email Creative March Madness.

March Madness Email Creative FInal Four competitorsSince launching Sass Marketing, I have hosted four Creative Cage Matches, which makes for a perfect mini-bracket. The winners from those four matches — the Final Four — are competing today head-on with NEW creative in two separate games. Then next Tuesday I’ll host the Email Creative March Madness National Championship.

There are five areas to score points, and scores are as follows:

  • 0 points: Dude you missed!
  • 2 points: Nice shot!
  • 3 points: You’re totally going pro!

Game 1: Food vs. Makeup
GrubHub was the winner of the first Creative Cage Match. Hailed as the “nation’s leading online and mobile food ordering company,” GrubHub’s original CCM performance impressed me with it’s multi-part drip campaign, sassy copy, entertaining design, and well-written subject lines and preheader text.

Gruhub St. Patrick's Day Creative Cage Match: March Madness EditionThis email, sent March 13, starts with the subject line: “Celebrate St. Patrick’s Day with Grubhub.” It’s to the point … and not much else. Surprisingly, despite preheaders of the past, this email skips it altogether. The St. Patrick’s day icons are whimsical and eye-catching, while keeping things from being too busy.

Possibly the best part of the email is that Grubhub identified a handful of restaurants near my apartment, and gave me a brief overview, including: restaurant name, cuisine, delivery charge, minimum order and address. Following each is a “View Menu” call-to-action button, as well as a photo of a menu item. I appreciate the quick “snapshot” that lets me make my ordering decision that much easier.

Grubhub’s Points
Subject line: 0
Preheader text: 0
Copy: 2
Call to action: 2
Overall design: 2
Total: 6 points

Up against Gruhub is Birchbox, the most recent Creative Cage Match winner who swept with its solid content marketing via email. This beauty subscription box loved by millions kept things simple and straightforward with its original winning email, letting the tutorial video do all the talking.

Birchbox April Box Preview Creative Cage Match: March Madness EditionI received this email on March 16, with the subject line: “Sneak Preview! Your April Box Options?” (Trust me, the hibiscus emoji wasn’t as huge as it’s displaying here).

As a Birchbox subscriber, this is exactly the kind of subject line I look for every month. The inclusion of the emoji was cute, and also a nice way to make the email stand out in a sea of black text (especially since it’s a brightly colored flower).

The preheader text echoes the subject line, but is personalized with my name: “Melissa, we’re revealing the customization options for your April Box.” It’s also a clickable link, taking you to the Web page that includes the monthly reveal video. The email design borrows a border from the Rifle Paper Co. Botanical Notebook + Notepad Set —  an April featured item — and includes a image of Lorelei and Rachel, two Birchbox ladies who subscribers are very used to seeing in our inboxes.

Birchbox’s copy, as usual, gets to the point, supporting the “Reveal My Choices” call-to-action button. I mean, seriously … who’s going to pass up clicking through and finding out more info?!

Birchbox’s Points
Subject line: 2
Preheader text: 3
Copy: 2
Call to action: 2
Overall design: 2
Total: 11 points

Gruhub vs. Birchbox Final Score: 6 to 11

Oh wow … we have a clear winner in Game 1, with Birchbox wiping up the court with Grubhub. It was the subject line and preheader that provided the clear advantage in this situation.

8 Simple-Yet-Brilliant Copy and Creative Tips That Make a Huge Difference

I’ve had the pleasure of hearing Copywriter/Copy Coach Pat Friesen speak on several copy-centered webinars in the last few years, so I knew I needed to make time for her session: Design & Copy: Little Things You Don’t Want to Overlook.

Hey hey hey, happy March, people of the marketing sphere! The month has been great for me so far. Among other things (cut my Comcast bill in half, SCORE!) just last week I got to spend my day at the annual Direct Marketing Day @ Your Desk Virtual Conference. Did you get to check it out? It was live on March 10, but is available on demand in its entirety starting today, so I’d highly recommend heading over there if you couldn’t make it!

Target Marketing snagged some seriously top-notch speakers (VP of Marketing at Cirque du Soleil, for one, daaang) to share their expertise on a whole slew of helpful and fascinating topics like marketing-first companies, augmented reality, the Internet of Things, and of course — copy and design.

I’ve had the pleasure of hearing Copywriter/Copy Coach Pat Friesen speak on several copy-centered webinars in the last few years, so I knew I needed to make time for her session: Design & Copy: Little Things You Don’t Want to Overlook. Pat, along with President and Chief Creative Officer of DM Creative Group Patrick Fultz, went through some of their tried-and-true design and copy tips to boost conversion and sales.

All the content presented at the show was fantastic, but since this is a copy/creative blog I thought I’d just speed through some of the key takeaways from Pat2‘s copy/creative session. (Hope they won’t mind I just deemed them Pat2.)

  • Specificity makes a difference! “Save $478.88 each year” has much more credibility and impact than “save money” or even “save hundreds of dollars.”
  • Numerals appear more impressive at a glance than numbers spelled out. Tip: Include decimals in money amounts for an extra kick:Ten thousand” vs. “$10,000” vs. “$10,000.00.”
  • Reverse type considerations! This requires the visual they gave, check it out:


  • When it comes to photo captions, “features describe, benefits sell.” “Sewn stars and stripes” doesn’t mean as much to a reader as “Sewn stars and stripes look classic and add durability”.
  • Better CTAs stress immediate satisfaction (“Get it now,” “Download now,” “See it in action”) and are clear about what the action is (“Sign up” vs. “Submit”).
  • A/B test your CTAs! Don’t underestimate the difference every element can make, from button copy to text color to button color and shape.
  • Use an email pre-header. When viewing an email with no pre-header in the preview pane, a reader will see something like “To view this email in a browser …” etc. Instead, include a pre-header that briefly elaborates on the subject line or gives a hint what the email is about! They’ll be much more inclined to open and read.
  • Place offer above the fold. A great offer, like “Receive a free _______ for signing up,” should be in the upper half of your email; shrink or eliminate graphics if necessary to pull the offer up.

This is just a quick n’ dirty rundown of what was a fantastic session, I actually had to limit myself to eight so I wouldn’t just post the entire session transcript. Definitely carve out 40 minutes, register and check it out. Once you sign up, you’ll instantly have access to the rest of the show’s sessions and content on demand too, from now until June. It’s all can’t-miss material.

I will see all your shining faces back here in April. À Bientôt!

‘If You’re Having Trouble Viewing this Email …’

How many times have you read this in your email preview window? “Too many times” is the only right answer. The preheader text seems to be the most under-utilized email tool — and, yet, one one of the most important.

How many times have you read this in your email preview window? “Too many times” is the only right answer.

The preheader text seems to be the most under-utilized email tool — and, yet, one of the most important. Sometimes called a snippet, Johnson box, or preview message, the preheader appears in the preview pane or screen of all email applications.

Preview Pane labeledMany marketers often do not use a preheader — an email’s most valuable piece of real estate. We’ve all read this in our email applications — “If you’re having trouble viewing this email …” As the example shows below, the preview pane shows the first text it sees in the email. In this case, notice “Trouble viewing this email? View it online.” Sadly, this text gives a reader no idea of what this email is about.

Bad preheader from PaperSpecsYou’ve only got a few seconds to interest a reader enough to open your email. Use the combination of your subject line and preheader to encourage a reader to open your email.

2 Ways to Implement Preheader Text

Mission BBQ visible preheaderVisible Preheader: The easiest and simplest way is to place a block at the top of your email that you fill with text. This can be a block in the HTML that appears before any other text in the email. In the example above, the text appears at the top left hand corner with the “difficulty reading this email” section in the upper right hand side.

Hidden Preheader text from ThreadlessHidden Preheader: Some designs might not work with a visible preheader block. In this case, you’ll need to code using inline styles. If you’d like to do this, you can find the code here: Email on Acid.

Make Preheader Text Work Harder for You
Preheaders can enhance your subject lines in a number of ways. In the same way you test your subject lines, you should also test your preheader text. Here are some ways you can think about your preheader text for testing:

  • Subject Line Extension: Make your preheader an extension of your subject line. This will extend the amount of space you have to convince your reader to open your email.
  • Incentive/Offer Text: Use the preheader text to define your offer or discount.
  • Personalization: Try just personalizing your preheader; it’ll feel more like emails from friends and family, and could feel less obtrusive than the way a subject line might.
  • Call to Action: Tell email recipients what do with a clear call to action. What’s a better way to get them to open the email?
  • Tease: Write copy that teases and makes customers wonder. Their curiosity will get the best of them.

The Bottom Line
Preheader text is too valuable to not think about it. Preheaders help customers understand your message quickly, as well as give them an incentive to open your messages. Emails with a preview pane showing “Preview it in your Browser” sadly wastes this space. To drive your open rates higher, put as much care and thought into preheaders as you put into your subject lines.

Google AdWords Audit Checklist: How to Optimize Your Campaign

Google AdWords is a vital advertising tool for many businesses. However, like anything else, it must be audited and maintained regularly to ensure that it remains fully optimized. Here is a checklist to follow.

Google AdWords logoGoogle AdWords is a vital advertising tool for many businesses. It allows you to focus your advertising budget on customers who are ready to buy, giving you a steady stream of eager new prospects. It also allows you to start with whatever budget you’re comfortable with, making it a tremendous resource for small businesses.

However, many business owners are not maximizing their campaign performance, so they are leaving money on the table month after month. Like anything else, your Google AdWords campaign must be audited and maintained regularly to ensure that it remains fully optimized. Here is a checklist to follow.

Keywords commonly trip up both new and experienced AdWords users because there are so many factors to consider. To optimize your keywords, I recommend using three distinct tactics, each of which addresses a common problem.

  • Pruning: The goal of pruning is to remove unprofitable keywords from your list, including those that are irrelevant and those that, for whatever reason, simply do not perform well for you. To start pruning, run a Google AdWords Search Terms report from the Keywords tab of your account. Any keyword that does not show solid performance should be removed or paused. Also consider adding negative keywords, which tell AdWords not to display your ad if a particular word appears in the search string.
  • Fishing: The goal of fishing is to find new keywords that will be profitable for your campaign. Again, run a Google AdWords Search Terms report and look for keyword phrases that are performing well, but are not yet in your Ad Groups.
  • Replanting: Replanting is a process to optimize your top performing keywords while limiting your budget for new or unproven keywords. Move your top keywords into their own campaign, and focus on tweaking your ad copy and landing pages to tightly match those keywords. Likewise, move unproven keywords to their own campaign and reduce their budget until you get more data on them. Replanting allows you to improve your quality score, increase your click-through rate, and maintain better control over your advertising dollars.

Your ad copy is an excellent place to optimize your AdWords campaign, since it is virtually impossible to write perfect copy on the first, or even the tenth, try. Here are a few ways to optimize your ads.

  • Split testing: Never allow just one ad to run in an ad group. Always run at least two ads so that you can compare their performance.
  • Offer: No matter how good the rest of your ad copy is, a weak offer can sink your AdWords campaign. Remember that a great offer minimizes customer risk and overcomes the tendency for procrastination. Review your competitors’ offers, think through what would appeal to your ideal customer, and split test different offers in your ads.
  • Extensions: Ad extensions factor into your quality score, and also play a role in improving your click-through rate, so make sure you are taking advantage of all of them. The Review extension, with a third party endorsement, is particularly useful in building credibility.
  • Other factors: Other areas of your ad copy that should be audited include your headline, display URL, and description. Make sure that each section is clear and succinct, focusing on how you can solve a problem or fulfill a need for your prospect. Ensure that your entire ad is internally consistent, easy to follow, and has a strong call to action.

Landing Pages
Your landing page is your opportunity to close the sale, turning visitors into leads and customers. It must be laser-focused to match the ad, reassuring the prospect that she is in the right place and explaining what to do next. Optimizing your landing page is not easy, but it’s critical to your campaign performance.

  • Dedicated landing pages: One of the most common mistakes that business owners make is using their homepage as a landing page for ads. A secondary mistake is using the same landing page for lots of unrelated keywords. Make sure your landing page is 100 percent congruent with the keywords and ads in each Ad Group.
  • Congruence: As mentioned above, your landing page must be fully congruent with your ad. This means that the landing page copy should match the keywords, and the landing page offer should repeat the offer made in the ads.
  • Call to Action: It sounds crazy, but I have reviewed countless landing pages that do not explicitly explain what the visitor needs to do to start the buying process.  As a consumer, it’s frustrating when it’s not clear what to do so most prospective customers will leave rather than try to figure it out.  So make sure your landing page has a clear call-to-action, ideally above the fold so the visitor does not have to scroll to find it.

Tracking is the only method you have for determining how well your AdWords campaign is performing. Make sure that each of the following forms of AdWords tracking is set up properly in your account:

  • Webform conversion tracking to measure how many visitors complete your webforms
  • Shopping cart conversion tracking to measure how many visitors complete online orders
  • Website call tracking to measure how many visitors call after clicking on your ads
  • Call extension tracking to measure how many people call using the number displayed in your ads
  • Offline sales import conversion tracking to measure how many sales are generated offline via phone calls or in-person

Optimizing and maintaining your Google AdWords campaign is an ongoing, never ending process. A regular audit procedure will determine which portions of your campaign are working well, and which need some attention. Although it may seem lot a lot of work, following an audit checklist like this can be completed quickly if you break up the tasks over the course of a week or two.

Want more Google AdWords tips and advice? I put together an AdWords checklist to help you get your campaigns set up for success. Click here to get my complete Google AdWords checklist.

6 Video Presentation Tips to Elevate Your Online Marketing

The video you create is but one component of your online direct marketing campaign. Yes, the video is what viewers are driven to—it’s the vehicle that delivers your story. However, without lists, email and landing page copywriting and design, blog comments and posts, social media entries, pay-per-click ads, YouTube advertising, etc., your video

Online Video Marketing Deep Dive co-author Perry Alexander takes over this week while Gary is away.

The video you create is but one component of your online direct marketing campaign. Yes, the video is what viewers are driven to—it’s the vehicle that delivers your story. However, without lists, email and landing page copywriting and design, blog comments and posts, social media entries, pay-per-click ads, YouTube advertising, etc., your video stands little chance to be viewed.

Think of the parallel: We know that without the intentional series of steps to get our direct mail package into readers’ hands, opened and scanned long enough for them to catch the lead, there’s slim chance it’ll make any impact.

Just as the direct mail letter headline and lead must drive the reader to stick with it, so must the first few seconds of your video. Your video must create and instantly set the visual and auditory tone that will draw the viewer through those precious first few seconds and into your story.

My co-author and business colleague, Gary Hennerberg, is the master copywriter of our team and, as he says, I “make stuff look good.” I make sure the story isn’t overshadowed by lousy presentation or distractions, which can repel, or at least divert the reader. Let’s go through some of the ways to make your video command attention—during the first few seconds and beyond.

  1. Bad audio will douse viewers’ interest long before bad video will. Don’t rely on your on-camera mike or, worse, your computer mike. You’ve heard these videos—they sound like they were recorded in a barrel or a cave. Viewer’s interpretation: Your presentation was slapped together, therefore your product or service is, too, so why should I bother listening?
    The Deep Dive:
    If your camera has a mike input, use a lav mike (Gary and I each use a $25 Audio-Technica). If there’s no external mike input on your camera, use a digital voice recorder to record quality sound, either through its built-in mikes or plug the lav mike into it (we both use the same $100 Sony recorder). Then, in editing, sync the audio from both the camera and voice recorder, then mute the camera audio. The mechanics of this are tricky at first, but once you’ve done it a couple of times it becomes routine and your sound is crisp and clear.
  2. Bad video won’t help matters. A webcam video looks like, well, you used a webcam—even an HD webcam. Not only is the image soft, but exposure is usually off, color isn’t great, and what about all that stuff in the background behind you? The message struggles to get out. Again, it screams that your story doesn’t deserve the viewer’s consideration. It’s just a throwaway webcam production about a throwaway idea. What does your viewer do? Click away to something else after just a few seconds.
    The Deep Dive:
    You wouldn’t dream of tossing a half-baked direct mail piece out into the market, expecting it to convince your audience of the value of whatever you’re offering them, would you? Anything that distracts from the message must be stripped away so only the message is noticed. Same with video. Get a $100 Flip or Sony camera and a tripod, or even the latest iPhone. Better: spend $400 for an HD video camera for long-form videos. If your shots are under 5-10 minutes each, use your DSLR. (We use a $100 flip-type camera on Gary’s videos.)
  3. On-camera jitters? Maybe the prospect of speaking into a camera lens is frightening, or at least off-putting. Really, though, after several miserable attempts, you will improve. Evenutally you get to where you imagine you’re just talking with another person in the room, and your fear melts away.
    The Deep Dive:
    Your job is to tell the story. How? Reveal your personality and mastery. Build trust. The call-to-action will produce nothing for you until after that’s all been established. Consider being in front of the camera just long enough to introduce your premise, then moving into slides, charts, photos, graphics or other images that tell your story. That way, you don’t have to memorize a long script. You can refer to notes as you narrate what’s on screen. On-camera script reading is usually deadly, anyway. If you’re on screen for a quick 20-30 seconds, know your stuff. Roll through several takes until you’ve looked that monster in the eye (lens), and said your piece naturally, completely, and with relaxed authority. Now you have their attention and trust!
  4. Stock photos, stock footage, stock music, stock sound effects? You’ve seen the websites with stiff and trite stock photos. Somebody, please explain what that might ever accomplish, because we’ve all seen that picture a thousand times. Filler doesn’t move the story along. But, relevant graphics that work can emphasize a point quickly and vividly. An occasional “foley” sound effect can emphasize a point, just don’t overuse transition swooshes, or they’ll become distracting gimmicks.
    The Deep Dive:
    Map out your storyline. What images will support or clarify what you’re saying? Use images that are specific to your product, service, technique, timeliness, etc. Short of that, invest time finding stock images, footage, music or sounds. It’s all online, and for not much money. YouTube and Vimeo even offer stock music beds you can use at no cost. But be careful in your choices. Be brutal in editing. Anything that distracts or detracts from your story and message, leading to your call-to-action, must be cut.
  5. Go short or go long? Conventional wisdom, born out by YouTube analytics, is that video viewer falloff is precipitous after the first 30 seconds or less. So, does that mean we must never consider creating a 3-minute or, horrors, a 15-minute video? Perhaps. Remember, everything must serve to support the story. Do that right, and they’ll stay with you.
    The Deep Dive:
    Conventional wisdom has always warned us not to use long-form copy in letters. However, seasoned, successful copywriters know that a well-told story will hold interest across 2, 4, even 16 pages. Same with video. Don’t rush to push features, advantages, benefits. Find the relevant hook, then reveal, build and educate about the issue. Lead them to want—then crave—the answer to the quandary or dilemma you’re setting up. Now, the sales copy tastes like good soup.
  6. Editing is half the storytelling. Putting up an unedited video is like mailing the first draft of your letter. It’s probably loose, meandering, dulling to the senses. Resist, revise and remove whatever doesn’t move your story along!
    The Deep Dive:
    Video editing brings clarity and precision to your story. The pace and direction are honed so the viewer is drawn in and held through the call-to-action. It’s an interwoven dance of timing, splicing, movement, color, design, sound, mood and the ruthless removal of what’s not contributing. But, you need two things: A) the knack to know when it’s right and when it’s not and, B) mastery of a video editing program, so you can accomplish your vision.

There’s so much more to cover, but perhaps you’re getting a sense of how online video marketing requires many skills and decisions so familiar to the direct mail pro. Different tools … different vehicles … similar foundational concepts. As always, we invite your comments, criticism or questions.

Drop me an email, and we’ll get you the list of resources, brand names, part numbers and such of what we’ve found works in our ever-evolving video marketing tool chest: