Why Can’t I Mail It? – Flats

As you know from parts one (postcards), two (self-mailers) and three (booklets) of “Why Can’t I Mail It?,” there are many times a design element causes a mailing to go at a higher rate of postage. This can be frustrating as well as expensive. In order to help you stay away from potential issues, here are some things to keep in mind as you are preparing a direct mail campaign. Finally, let’s look at flats:

As you know from part one (postcards), two (self-mailers) and three (booklets) of “Why Can’t I Mail It?,” there are many times a design element causes a mailing to go at a higher rate of postage. This can be frustrating as well as expensive. In order to help you stay away from potential issues, here are some things to keep in mind as you are preparing a direct mail campaign.

Finally, let’s look at flats:

  1. Flat-sized mail is between 6.126 x 11.51 to 12 x 15. These mailers have fewer restrictions as the equipment they run on at the USPS is very different. They lay flat, mail-panel side up, as they run through. Unlike the letter-size machines that run so they stand up on the edge below the mail panel.
    This means less damage happens to flat-size mail pieces. They also stand out in the mailbox better.
  2. Paper stock must be a minimum of 0.009 thick. The maximum thickness is 3/4 inch for the whole mailer. Usually this is not a problem since many flats are mutli-pages.
    Many people get creative here, since you can go a lot thicker. Just make sure you keep the thickness even throughout the mailer.
  3. No aspect ratio requirement. Since these run laying flat through the equipment, there is no need to adhere to a ratio.
    This gives you more freedom in your size design. If you want a more slender look, you can do it!
  4. Flats are required to have address blocks in the upper half of the short edge. For instance, with an 8.5 x 11 mailer, you would need to address from the top of the piece down only to 5.5, do not address below the 5.5. There is no barcode clear zone for flats. You will need to use an address block that includes the barcode, a 4 x 2 clear area, no varnish, UV coating, text or images. You must also make sure that you have at least a 0.125 clearance for the address block from the edge of the piece and any text or graphics.
    This requirement is not actually for the machines, but for the employees to more easily see the addresses when distributing the mail.
  5. The fold or binding must be to the right of the mail panel. If you are using a poly bag or envelope, this is not necessary.
    The reason they want it to the right is because as they pass through the machines laying down, the lead edge is on the right side.
  6. No tabs are required. In some cases, such as when you are inserting a piece loosely into the mailer, you may decide to use tabs to hold it closed. You may do that if you wish, it is just not a requirement to do so.
    Most people opt to not use tabs even when they have a loose insert, since in most cases they do not fall out.
  7. If you use a poly bag/envelope, the maximum extra space you can have inside the bag from the edge of the piece to the edge of the bag is 0.5. This is very popular now. It allows the recipient to see the creative through the clear material, as if it were just mailed without an envelope and then lets you put loose pieces together like when using a standard envelope.
    You can either address the materials on the inside of the bag or you can label the outside, both are acceptable as long as you are using USPS approved bags.

Your best bet is to design your flat and then send a pdf to your direct mail provider, to have them find any problems with the design. They can help to make sure you are automation compliant and save on postage. As you are going through the process, do not let it stop your creativity. It is the unique and creative pieces that get the recipients attention and increase your ROI. Do not let these regulations limit your design. There are plenty of ways to create self-mailers that standout and get attention! Contact your mail provider for samples and suggestions.

Why Can’t I Mail It? – Self-Mailers

As you know from part one of “Why Can’t I Mail It?” with postcards, there are many times that a design element causes a mailing to go at a higher rate of postage. This can be frustrating as well as expensive. In order to help you stay away from potential issues, here are some things to keep in mind as you are preparing a direct mail campaign. Now let’s look at Self-Mailers

As you know from part one of “Why Can’t I Mail It?” with postcards, there are many times that a design element causes a mailing to go at a higher rate of postage. This can be frustrating as well as expensive. In order to help you stay away from potential issues, here are some things to keep in mind as you are preparing a direct mail campaign.

Now let’s look at Self-Mailers:

  1. Self-Mailer size is 3.5 x 5 to 6 x 10.5, anything larger is not mailable in this category. A self-mailer is a single or multiple unbound sheets of paper that are folded together and sealed to form a letter-size mail piece.
    The USPS created this category in Jan. 2013 to stop jamming and tearing of mail pieces. To us it has been a pain to redesign sizing and folding. Why not just slow the machine down a little? But, alas, that is not the case.
  2. Paper stock must be a minimum of 70lb, as long as the weight is under an ounce. If the weight goes over 1 ounce, the minimum is 80lb. Anything less will need to go in an envelope.
    Our main issue with this one is how the heck will the postal clerks know what kind of paper stock was used? Are they really going to measure them all? We get it that thin equals floppy and floppy equals bad for machines, but it could have been addressed with a thickness of 0.009 or something along the usual guidelines.
  3. Keep your aspect ratio between 1.3 and 2.5. In order to calculate the aspect ratio, you start by looking at the mail panel, then take the length of the self-mailer and divide it by the height.
    We are told that the reason for this rule is machine compatibility, when the mailer is short and long it does not run through the equipment correctly, causing jams and again torn mailers. We don’t want that!
  4. There are two options for addressing a self-mailer.
    • Barcode in the address block: A 4 x 2 clear area, no varnish, UV coating, text or images for the address block. The block needs to be a minimum 0.5 inches from the right edge and 0.625 inches from bottom edge. The block can be no higher from the bottom of the mailer than 3.5 inches. Lastly the address must remain at a minimum distance from graphics or text of 0.125 inches.
    • Barcode clear zone addressing: The barcode clear zone is the bottom 5/8 of the postcard and must be free of all color, text and images. Next the address block must be a minimum 0.5 inches from the right edge and minimum of 0.625 inches from bottom edge. The block can be no higher from the bottom of the mailer than 3.5 inches. Lastly the address must remain at a minimum distance from graphics or text of 0.125 inches.
      These requirements are meant to keep the address in the OCR (Optical Character Reader) read area of the postal equipment. Honestly, the current equipment has more read area than this, but getting the post office to change rules in our favor does not happen!
  5. There are two kinds of folds: horizontal and vertical:
    • Horizontal folds: The final fold is below the mail panel. This can be an 8.5 x 11 half folded, an 11 x 17 half folded and half folded again and so on. If you use the 11 x 17 keep in mind that the first half fold needs to be to the right of the mail panel, the second below it.
    • Vertical folds: The final fold is to the right of the mail panel. Folding requirements are very strict so make sure to adhere to them.
      This rule was created so that mailers would have a fold in the two areas that most often cause machine jamming the bottom and lead edge. These seem a little stringent, but we do want the mailers to arrive looking nice!
  6. Tabbing or fugitive glue closures are required:
    • Tabbing: Up to 1 ounce mailer needs two 1 inch tabs, mailers over 1 ounce need two 1.5 inch tabs and if you are using perforations or inserts it needs two 2 inch tabs.
    • Fugitive gluing: use a continuous glue line of 1/8 inch wide or glue spots of 3/8 inch diameter, three to four spots or elongated glue lines 1/8 inch wide, three to four lines. As an example, on a horizontal fold you will have two tabs above the mail panel or two to the right and one to the left. On a vertical fold you will have one tab above the mail panel and one to the left, or two to the left.
      This one really hurts! With all these tabs and glue, the mailers are really hard to open and in a lot of cases they tear. Not really the presentation we are looking for!
  7. Poly bag/envelope: If you use a poly bag or envelope, your mail will have to go at flat postage rates. You cannot use them with self-mailer letter size mail.
    This is not too onerous, but it would be nice to be able to use the clear envelopes to keep the mailers looking nice and still be able to see them.

Your best bet is to design your self-mailer and then send a pdf to your direct mail provider, to have them find any problems with the design. They can help to make sure you are automation compliant and save on postage. As you are going through the process, do not let it stop your creativity. It is the unique and creative pieces that get the recipients attention and increase your ROI.

Do not let these regulations limit your design. There are plenty of ways to create self-mailers that standout and get attention! Contact your mail provider for samples and suggestions.

Why Can’t I Mail It? – Postcards

What do you mean the post office won’t let me mail it this way? Almost every day we get this question from a client. Since the post office has made mailing very complicated, there are many times that a design element causes a mailing to go at a higher rate of postage. This can be frustrating as well as expensive. In order to help you stay away from potential issues here are some things to keep in mind as you are preparing a direct mail campaign. Let’s start this week, with Postcards

What do you mean the post office won’t let me mail it this way? Almost every day we get this question from a client. Since the post office has made mailing very complicated, there are many times that a design element causes a mailing to go at a higher rate of postage. This can be frustrating as well as expensive. In order to help you stay away from potential issues here are some things to keep in mind as you are preparing a direct mail campaign.

Let’s start this week, with Postcards:

  1. Postcard size is 3.5 x 5 to 4.25 x 6, anything larger is considered to be in the letter category.
    Go figure! The post office saying that a 6 x9 postcard is not really a postcard, but a letter? Who thinks of these rules?
  2. Paper stock must be a minimum of .007 thick, anything less is not mailable unless you put it in an envelope.
    In this case, the rule makes
    sense. When the paper is too thin, the postal machines rip them up. Better to go with a thicker stock that won’t look like someone took a bite out of it before delivery.
  3. Keep your aspect ratio between 1.3 and 2.5. In order to calculate the aspect ratio, you start by looking at the mail panel, then take the length of the postcard and divide it by the height.
    We are told that the reason for this rule is machine compatibility, when the postcard is short and long, it does not run through the equipment correctly, causing jams and again torn postcards. We don’t want that!
  4. There are two options for addressing a postcard:
    • Barcode in the address block—4×2 clear area, no varnish, UV coating, text, or images for the address block. The block needs to be a minimum .5 inches from the right edge and .625 inches from bottom edge. The block can be no higher from the bottom of the mailer than 3.5 inches. Lastly, the address must remain at a minimum distance from graphics or text of .125 inches.
    • Barcode clear zone addressing—the barcode clear zone is the bottom 5/8 of the postcard and must be free of all color, text and images. Next the address block must be a minimum 0.5 inches from the right edge and minimum of 0.625 inches from bottom edge. The block can be no higher from the bottom of the mailer than 3.5 inches. Lastly the address must remain at a minimum distance from graphics or text of .125 inches.
      These requirements are meant to keep the address in the OCR (Optical Character Reader) read area of the postal equipment. Honestly, the current equipment has more read area than this, but getting the post office to change rules in our favor does not happen!

Your best bet is to design your postcard and then send a pdf to your direct mail provider, to have them find any problems with the design. They can help to make sure you are automation compliant and save on postage.

As you are going through the process, do not let it stop your creativity. It is the unique and creative pieces that get the recipients attention and increase your ROI. Do not let these regulations limit your design. There are plenty of ways to create postcards that standout and get attention! Contact your mail provider for samples and suggestions.