Direct Mail Marketing Can Be a Pleasure, Not Just a Workhorse

Most marketers look at direct mail marketing as a must-do in their marketing mix; but really, direct mail can be fabulous with the right strategy. If you have been using direct mail for a long time, you may have reached the point where you continue to recycle the same strategy over and over again. This becomes less effective each time. So how can you rethink your strategy to get better results?

direct mail marketing
Credit: Pixabay by ElisaRiva

Most marketers look at direct mail marketing as a must-do in their marketing mix; but really, direct mail can be fabulous with the right strategy. If you have been using direct mail for a long time, you may have reached the point where you continue to recycle the same strategy over and over again. This becomes less effective each time. So how can you rethink your strategy to get better results?

Check out  these five creative direct mail strategies:

Turn a Standard Holiday Card Into an Adventure

SS+K changed from a traditional flat holiday card to offering a 360-degree virtual reality bobsled ride. Here is how it works: The folds will turn the 2D card into 3D VR glasses. With the cardboard glasses, the recipients get to take their seats in the bobsled. After sliding through banked turns, jumps, an upside-down loop and more jumps, the bobsledder will bash through a bank of snow at the finish line, where they are greeted by cheering polar creatures that they’ve encountered along the way.

Create a Memorable Experience With a Pop-up Cube Mailer

Schemmer, an architectural firm, wanted to reach out in a creative and memorable way to potential clients. The mailer arrived flat and, when opened, popped into a cube shape, highlighting images and messaging to get a response. How can you use a pop-up to grab attention an increase response?

Unique Invitations Are Fun

Enogarage created an invitation with a cutout wine glass sleeve. As you start to remove the invitation from the sleeve, the wine glass fills up. It is a great way to showcase the invitation in a fun and unique way. This is also a very cost-effective way to do something different.

Include Other Senses to Increase Engagement

Voyanga, a travel company, created a mailer that includes sound. You can listen to the sound of the sea coming from an image of a conch shell. This is a great way to get people to interact with your mail piece and share it with others. They tied in the message of travel well with the call for them to respond to the sea. Check out the piece at No. 10 on this list.

Playful and Interesting

For World Water Day in Belgium, a letter was sent out that could only be read when in water. It highlighted the importance of water and built more awareness.

One more marketing example to showcase having fun with direct mail marketing: Planet Kids created a hand puppet invitation that was a hit with both parents and kids. How can you incorporate fun into your mail pieces?

Conclusion

As you can see with the five creative examples, direct mail can be more than you have ever thought of before. Don’t limit yourself to what you have done historically, because that limits your response. One thing to keep in mind as you get creative is to make sure that you are tying the marketing creative to your message. Doing something fun while not incorporating it with your call to action and message is a waste of money, because it does not work. Well-crafted messaging with creative that supports it drives response. Your strategic mailing plan should address all the usual requirements, as well as how a more creative approach can increase response.

Not sure it will work for you? Try a test. Grab a segment of your list and send the new creative to them then check your results. Are you ready to get started?

How Great Marketers Can Inspire Action

We, as direct marketers, often consider the people we’re selling to as our target market. But we’re selling to people, not targets. To generate response, it’s essential to understand underlying demographics and interests about your customer. While this is a starting point, it’s not likely the tipping point that leads to a prospect becoming a customer. Breaking through requires that you think deeply about your customer and lead them to the answer of “why.” Today we offer a new perspective on defining why

We, as direct marketers, often consider the people we’re selling to as our target market. But we’re selling to people, not targets. To generate response, it’s essential to understand underlying demographics and interests about your customer. While this is a starting point, it’s not likely the tipping-point that leads to a prospect becoming a customer. Breaking through requires that you think deeply about your customer and lead them to the answer of “why.” Today we offer a new perspective on defining why customers respond, along with recommended action steps.

A thought-provoking Ted Talk video of author Simon Sinek, titled How Great Leaders Inspire Action, elegantly speaks about the importance of the “why.” The title of this video could just as well have been “How Great Marketers Inspire Action.” Sinek describes a golden circle of “what,” “how” and “why.” The outside ring of the circle, where most marketers approach customers and prospects, is the “what.” The middle ring is the “how.” Direct marketers usually excel at filling in the “what” and “how,” as we translate features into benefits for the logical part of the brain.

But at the core of the golden circle, where decisions are often made in the brain, is the “why.” It’s the emotional response. If your messaging isn’t working, here’s a challenge for you to think more deeply about the “why” of your organization and the product or service you’re selling—to tap the emotions of the prospect.

Here are a couple of critical steps you should take so you can reposition your message in order to tap the golden “why” button.

1. Profile your customers. Most profiles are a treasure-trove of demographic, purchase behavior, interests and other fascinating data points. Profiles can be created for you by several data companies and it’s affordable to do. But the profile itself is merely the starting point. We’ve used the insights that a profile yields many times to successfully reposition messaging copy and increase response.

2. Interpret the data. Looking at reports and charts you’ll get from a profile isn’t enough. You must interpret the data. You have to think deeply about what this reveals about your customers. One example of how this works is for an insurance offer we created. The insight from the profile was that the buyer was usually a woman and she had an interest in her grandchildren and devotional reading. The approach to selling this product was the usual features and benefits of having life insurance. But we repositioned the message to reveal the “why.” The “why” message transformed the prospect into realizing that the proceeds from a life insurance policy could be a wonderful legacy left for her grandchildren or a favorite charity. The result for the marketer was a double-digit response increase.

So what can you do to improve your results? Here are some action items:

  • Profile your buyers to better understand the “what”
  • Interpret the data and align it with the “how”
  • Transform your message and reveal the “why”

Then test it.

(As an aside, if you plan to attend the DMA Conference next week in Chicago, I’d enjoy the opportunity to meet with readers. You can email me using the link to the left, or just show up at the Target Marketing booth #633 Monday afternoon between 2:00 and 3:00 p.m. Or feel free to introduce yourself if you see me at any time).