Is Your Content Marketing the Right Length to Touch the Ground?

The content marketing debate revolving around length makes me think of a story. A curious little girl is said to have asked Abraham Lincoln how long one’s legs should be. After a moment’s reflection, the tall and lanky president responded wisely, “just long enough to touch the ground.”

The content marketing debate revolving around length makes me think of a story. A curious little girl is said to have asked Abraham Lincoln how long one’s legs should be. After a moment’s reflection, the tall and lanky president responded wisely, “just long enough to touch the ground.”

He certainly could not have realized that he was creating an unassailable template used endlessly ever since to provide dimensions for just how short or long any form of communication should be. Thorin McGee, Target Marketing editor-in-chief, recently explored how to find the right length for your content here and concluded — rightly, I would suggest — that the right length was as long as you can keep your audience engaged. Because when they become bored, they leave.

“Think like a reality TV editor,” he writes, referencing popular media for couch potatoes. He might have found a better frame of reference in the novels of Dickens or Victor Hugo’s ‘Les Miserables’, originally published in weekly installments in the popular press. To be certain readers would come back and buy the next installment, each had to end with a cliffhanger — would the hero/heroine fall off of the proverbial cliff or be saved, just in the nick of time, to continue the story?

There is no question that if the copy is engaging or compelling, if it makes promises and poses questions you feel you must have the answers to, length isn’t a primary consideration. Guru Frank Johnson’s classic rule is:

Tell them what you are going to tell them.

Tell them.

Tell them what you told them and what to do about it.

It never fails. And whether you do that in 100 or thousands of words depends only on the type of product, the medium but — most of all — on the ability of the writer to increase the attention and interest of the reader as the narrative continues, never letting him get bored. Johnson liked to remind us that great copy “tracks” — like a train going to the next station, it has to stay on the track or you have a fatal derailment.

Try this from TheDogTrainingSecret.com:

Hi Peter,

It gets me every time …

You see a homeless guy on the streets, a dog cuddled at his side.

Life has clearly not been kind to the gentleman, he’s wearing the rattiest, dirtiest jacket you’ve ever seen and shoes so old, there’s no way his feet could be dry.

His life’s belongings are gathered at his side, in a small duffle bag and maybe a weathered grocery bag.

He’s collecting change in a paper coffee cup.

Maybe $1.25 so far today.

Not much.

And as a result of hard living, he’s painfully thin. Much too thin, for a man living on the streets. And life is bleak.

Except for the one obvious ray of sunshine in his life:

That misfit dog, cuddled up at his side.

A dog with nothing but love, admiration and adoration for his master, pouring from his heart and eyes.

Has YOUR dog ever looked at you like that?

Like you’re the center of his world, the only thing that matters, the only person he trusts, his rock and the one person who’s worth 100% of his love and attention?

I don’t know about you …

… But that look of love you get from a dog?

I tell you, it’s a gut check for me every time.

And it’s this feeling that inspired the next designer T-shirt in our line-up:

Be The Person Your Dog Thinks You Are.

Because wouldn’t the world be a better place if we all stepped up and lived this way? And loved this way?

This T-shirt comes in 3 styles … kids, women’s and unisex.

In a variety of stylish colors.

Check them out …

It’s just 275 words. Is it too long, too short or just right? Can you possibly get bored as the story unfolds?

OK, not everyone loves dogs or will buy the T-shirt, but I’d bet many do. (Disclaimer: I bought one.)

So what is the bottom line of the long or short content length issue?

To this maverick marketer, it is simply that every commercial communication must have an objective supported by a narrative engaging and compelling enough to take you by the hand and lead you to the call to action and to the action itself. All of the theorizing about generational differences in attention spans and similar research pales against one simple thing: Does the story accomplish the objective; is it the right length to touch the ground?

How to Defeat Your Copywriting Boogeymen

If you rely on writing to any extent in your day-to-day, you’ve faced the Big Bad Blank Page, probably at the least convenient time possible. And, if you’re anything like me, it’s never just your cut-and-dry “writer’s block”

Considering the name and nature of my blog, this post was stuck in the “blank page with blinking cursor taunting you” stage for an unforgivably long time. Creative Caffeine? More like Creative Sleepytime Tea.

If you rely on writing to any extent in your day-to-day, you’ve faced the Big Bad Blank Page, probably at the least convenient time possible. And, if you’re anything like me, it’s never just your cut-and-dry “writer’s block.”

In this blog, I’ll cover a range of copywriting-centric topics, including some testing and experimentation with real results from my own marketing endeavors. Hopefully you’ll get struck by a few creative jolts along the way. But for my first entry, why not start from square one: When I can’t even get to the writing part.

When it comes to copywriting, I am my own writer’s block. My three greatest enemies, the boogeymen in the closet that keep my fingers frozen above the keys, are as follows:

  1. I feel like I’m not being original: “There’s nothing new here, Dani, you’re not making the event/product/company sound any more interesting, they’ve read this a million times before.”
  2. I don’t know how to start: The first line is crucial, if it doesn’t shoot off fireworks your reader has already checked out by the second. No pressure though.
  3. What was I even writing about, again? So much focus on items one and two, you forget the objective of the copy in the first place.

As is the case with any creative endeavor, there really is no magic fix other than to just grind on through—and in this case, results from an A/B test can’t help much either.

But here are a few little tricks I’ve found to get the gears turning and the cursor moving:

  • Pretend You’re Emailing a Friend
    I wouldn’t agonize over convincing my sister that watching “Cupcake Wars” will change her life, so why should I when telling readers to come to a webinar? This trick is two-fold: It keeps the tone natural and readable, and it helps to quiet the pesky “originality police” in my head, since it will sound like my own unique voice.
  • Start With a Song Lyric
    Honestly a personal favorite. It’s no lie that music brings us together. If a reader recognizes a reference, you’ll have their attention—and if you get them humming a familiar song, your copy will automatically stick with them. Recently I used the subject line “All you need is love … and a great direct mail piece,” and I was rewarded with a flood of positive comments and a stellar open rate.
  • Or Any Pop Culture Reference, Really
    They make me open my emails, at least. (Stick with this blog: I’ll be testing some of these, if you don’t want to just take my word for it.)
  • Get a Little Personal
    Talk about yourself! Promoting a report on social media trends? Start with a line or two about how the information will help you tweet your way to glory. When promotion is genuine and personable, it comes through.
  • Start From the Middle
    A good way to get over “if the first line sucks what’s the point”-phobia. Start with whatever you’ve got; nine times out of 10, something catchy will hit you midway through.
  • STOP THINKING SO HARD!!!
    Sorry for yelling. But it’s important. I need this reminder constantly, and often giving myself permission to just shut up and write the [bleep]ing thing is enough for a breakthrough.

Hopefully one of these nuggets helps you through a future hitch. (If you’ve heard it all before and I just wasted ten minutes of your life … well, you kept reading buddy, so joke’s on you.)

Got any little tricks or suggestions you use when the creative juices just aren’t flowing? Hit up the comments section, I could always use more. Hope to see you here again in two weeks!

Successfully Bring Your SEO Copywriting In-House

The marketing manager of a large e-commerce site recently filled me in on a challenge she was having. She knew her content needed an SEO copywriting intervention—but she didn’t have the budget for a keyphrase editing or rewrite campaign.

The marketing manager of a large e-commerce site recently filled me in on a challenge she was having. She knew her content needed an SEO copywriting intervention—but she didn’t have the budget for a keyphrase editing or rewrite campaign.

So I asked her, “Have you ever thought of bringing your SEO copywriting in-house?”

And I could almost hear the light bulb flickering on above her head.

The reality is, SEO copywriting is one task that can often be brought in-house. With the right people and a little training, your existing team members can produce your content—and your company will save money on your search marketing campaign.

If this is the direction you want your company to go, here are some things to consider:

Decide who does the writing. This may seem like a no-brainer, as it’s easy to think, “Well, we have five people in our marketing department, plus all of our sales staff. They can all write copy.” However, some folks are more qualified to write than others—and choosing the best writers will help make your campaign much more successful.

Try to pinpoint possible in-house SEO copywriters by:

  1. Experience: Print/online copywriters and journalists are the easiest to train.
  2. Being realistic: Just because someone is an awesome salesperson doesn’t mean he knows how to write. Review a person’s past writing and be very, very honest about his capabilities. You can train a good writer in SEO copywriting. But you can’t train a naturally bad writer to write better copy—at least, not without putting in some major effort.
  3. Interest: Some folks don’t like to write. Period. They’ll do it when they’re forced to, but the results are less than stellar. Giving writing tasks to these folks won’t help you a bit.

You may decide that you have to hire someone on a full or part-time basis to handle some of the writing. That’s OK. Better to hire someone with experience to fill in the gaps, then transform people into writers who, well, really shouldn’t be the ones writing content for your brand.

Make sure your writers have time to write. SEO copywriting is not an “other duties as assigned” gig. I’ve seen the best campaigns go bad because the SEO copywriters had other tasks to complete—and those duties took precedence over creating content. If you want your SEO copywriters to churn out premium content, that means they need the time to write. And that means good, uninterrupted time-free from meetings, phone calls and e-mail. If you honestly can’t give your writers space to write, you may see better (and faster) results from outsourcing.

Get the right training for your team. This step is crucial. Yes, it is possible to train your writers in SEO copywriting best practices. Yes, you can train folks to write benefit-rich copy that converts like crazy. But the operable word is training. I’ve seen too many companies send their writers to a conference with the task of “learning everything they can about SEO copywriting.” Guess what? I’m usually speaking at those conferences, and the information panelists can provide in 60 minutes or less is basic at best—and it’s certainly not customized for a company’s unique situation.

The right training depends on how much copywriting knowledge your writing team already has. If they are experienced online writers and strategists who just need to understand the SEO copywriting nuances, reading some books and taking a course like my SEO Copywriting Certification training should get them up to speed. If your company currently doesn’t have an in-house SEO copywriting strategy and your writers aren’t experienced online writers, a customized training that discusses copywriting theory as well as SEO copywriting is probably your best bet.

Whatever your company chooses, remember that it’s not fair to push someone into SEO copywriting who has no experience and no training. Not only will it be frustrating for your writer, it’s bad for your business—who wants Web pages written by someone who doesn’t know what he’s doing?

Determine your content marketing opportunities. It’s one thing to task people with handling your online content. It’s another to tell them exactly what they should be writing. I’ve trained a lot of in-house copywriters, and the key to success (other than training) is having a clear action plan. What initially seems easy, “We’ll just send out some tweets, create a Facebook page and start editing pages,” is actually much more complex. Questions to ask are:

  1. What are our analytics telling us about our current content? What keyphrases are working?
  2. Do we need additional keyphrase research?
  3. What do we expect to gain from (insert content marketing strategy here)? For instance, if Twitter is part of your strategy, make sure you know how you’ll actually measure success.
  4. What pages can be edited for keyphrases (some folks call this “on-site optimization”)? Which pages should be completely rewritten?
  5. Is the tone, feel and benefit statement focus still appropriate for today’s marketplace?

If your company doesn’t have a content marketing strategy in place, I would highly recommend hiring a content strategist who can help you determine your content marketing opportunities and figure out next steps. This person doesn’t have to be a permanent member of your team; bringing on an outsourced vendor is fine. But as I mentioned in a previous post on my business blog, these folks will “see” opportunities that a technical SEO person won’t (which makes sense—technical SEO folks focus on code, not marketing.) Yes, this will cost some money, but much, much less than outsourcing your content. Plus, you’ll have a step-by-step plan for how to proceed.

Create an editorial calendar. The best-laid plans mean nothing without implementation. It’s one thing to know what to do. It’s another to actually do it. Determine who is writing what and the deadlines, then work with IT to figure out when new/edited content will be uploaded. A monthly editorial calendar is a great way to stay on track—plus, having everything written down makes everyone accountable.

Keep the momentum going. I know how hard it is to keep the content marketing momentum going when business is booming and everyone is swamped. Even if you have more business than you can handle right now, I encourage you to stay the course and keep cranking out quality content—even a few pages a month is good. And if your business is going through a natural slow time, using that time to build content is a powerful way to prepare for the upswing. Think about it: There is a high probability you’re getting the business you are because of your content marketing strategy. If you start to pull back and push content to the back burner, you’ll lose momentum—and possibly allow a competitor to “catch up” with you. Just remember the formula Momentum = Money, and you’ll be fine.